SURYANTO, Suryanto. Target Achievement Of Minimum Service Standards (SPM): What’s Going On?. Jurnal Transformasi Administrasi, [S. l.], v. 4, n. 1, p. 627–648, 2014. Disponível em: https://jta.lan.go.id/index.php/jta/article/view/88. Acesso em: 13 mar. 2025.