ZHAKI, Ahmad; SYAUQI, Teuku; NASUTION, Umar Hamdan. FASILITAS DAN PELAYANAN SEBAGAI FAKTOR DETERMINAN KEPUASAN MASYARAKAT: STUDI EMPIRIS DI KANTOR KELURAHAN GAHARU KOTA MEDAN: Facilities and Services as Determinants of Public Satisfaction An Empirical Study in Gaharu Sub-regency, East Medan Regency, Medan City. Jurnal Transformasi Administrasi, [S. l.], v. 15, n. 01, p. 51–67, 2025. DOI: 10.56196/jta.v15i01.497. Disponível em: https://jta.lan.go.id/index.php/jta/article/view/497. Acesso em: 17 oct. 2025.