SINURAT, Henri Prianto; SUMANTI, Rati. Public Service Innovation in Region. Jurnal Transformasi Administrasi, [S. l.], v. 7, n. 2, p. 1444–1458, 2017. Disponível em: https://jta.lan.go.id/index.php/jta/article/view/40. Acesso em: 27 apr. 2025.