Zhaki, A. et al. 2025. FASILITAS DAN PELAYANAN SEBAGAI FAKTOR DETERMINAN KEPUASAN MASYARAKAT: STUDI EMPIRIS DI KANTOR KELURAHAN GAHARU KOTA MEDAN: Facilities and Services as Determinants of Public Satisfaction An Empirical Study in Gaharu Sub-regency, East Medan Regency, Medan City. Jurnal Transformasi Administrasi. 15, 01 (Jul. 2025), 51–67. DOI:https://doi.org/10.56196/jta.v15i01.497.